SHIPPING POLICY

Shipping Costs & Delivery Times

We want your Silventi jewelry to reach you as quickly and safely as possible.

In-stock items are generally processed within 1 business day before shipment. Once your order has been shipped, you will receive a shipping confirmation email with tracking information where available.

Our current shipping rates and estimated delivery times are:

The Netherlands & Belgium
Standard shipping: €7.95
Free shipping on orders of €75 or more
Estimated delivery time: 1–2 business days

Selected European destinations
Standard shipping: €15.00
Free shipping on orders of €150 or more
Estimated delivery time: 3–5 business days

Other available international destinations
Standard shipping: €29.95
Free shipping on orders of €200 or more
Estimated delivery time: 5–8 business days

Available shipping destinations and the applicable shipping rate are shown during checkout. The information displayed during checkout is always the most up to date.

Please note that delivery times are estimates and may be affected by carrier delays, customs procedures, public holidays, busy periods or other circumstances outside our reasonable control.

International Orders, Duties & Taxes

For orders delivered outside the European Union, local import duties, taxes, customs charges or other fees may apply.

These charges are not included in our product prices or shipping costs and are the responsibility of the customer where applicable.

As these charges are determined by local authorities, Silventi does not control them. For further information, we recommend contacting your local customs authority.

How Can I Track My Order?

Once your order has been shipped, you will receive a shipping confirmation email with your tracking information where available.

Please allow some time for the tracking information to become active after receiving your shipping confirmation.

If you have not received your shipping confirmation, please check your spam or junk folder first.

If your tracking information is not updating or your order is marked as delivered but you have not received it, please contact us at info@silventi.com with your order number.

Our Customer Care Team will be happy to assist you.